HR Center /
SSC Set up

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Meloop’s core expertise lies in Shared Service Centers (SSC) and HR transformation. An HR Center / SSC function is a dedicated division within your company, delivering internal HR services while supporting the core business. We assist you in establishing the entire HR center as part of your HR transformation journey—from setting up the legal entity and selecting the optimal location to securing resources and defining HR processes. Our goal is to provide the right guidance throughout the entire project.
 
Are you a small or medium-sized company? This applies to you too! Make sure to establish a solid and centralized HR department from the very beginning — for the entire organization and all locations.

HR Center / SSC set up Analysis

Meloop supports you in preparing the strategic framework by analyzing market trends, the legal environment, optimal HR Center / SSC locations, workforce availability, and cost efficiency. Additionally, we propose solutions and organizational structure tailored to your HR Center / SSC needs.
 

HR Center / SSC set up Execution

Meloop assists you in implementing an HR Center / SSC within your company by supporting legal entity setup, establishing an efficient organizational structure, recruiting top talent, designing processes, integrating SLAs and KPIs, ensuring effective knowledge transfer and procedures, as well as providing change management support throughout the transition.
 

HR Center / SSC Development

If your organization already operates a centralized model, Meloop can support you by assessing the current setup and recommending enhancements through process analysis, gap identification, and internal audits.

Our process

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HR Center / SSC Set up

Frequently Asked Questions About Shared service center hr

What is an HR shared services model?

An HR shared services model consolidates HR administration, benefits administration, and other repetitive tasks from individual business units into one dedicated center that serves the whole organization. Instead of every business unit running its own HR teams and processes, the shared services center becomes a single point of service delivery, which creates efficiency and consistency across the company.

Services organizations of every size are implementing HR shared services because it lets HR act as a real business partner to the wider company, rather than being buried in administrative work. Centralizing human resources activities reduces duplication between business units, standardizes service delivery, and frees HR teams to focus on strategy instead of routine transactions.

A well-designed HR Center / SSC improves employee experiences by giving staff a single, consistent point of contact for HR requests, from benefits administration to general HR queries, instead of navigating different processes in each business unit. Clear SLAs and defined processes mean employees get faster, more predictable answers.

Automation capabilities are central to a modern HR shared services model. Automating repetitive tasks such as data entry, document generation, and routine benefits administration reduces manual errors, speeds up service delivery, and lets HR teams focus on higher-value, long term support for the business.

No. Implementing HR shared services is a long term investment in how your organization delivers HR support. Meloop’s approach covers the full lifecycle, from initial analysis and legal entity set up through execution and ongoing development, so the HR Center / SSC continues to create efficiency as the organization grows.